How we protect student documents.
IEPs and evaluations contain sensitive information. These safeguards are part of our current upload and delivery process.
Private document storage
Uploaded files are stored in private storage, not in a publicly browsable folder. Visitors cannot list or read other visitors’ submissions.
Encrypted uploads
Our website uses HTTPS. Document uploads use signed upload links rather than unrestricted public upload access.
Restricted staff access
The staff order page requires sign-in and an administrator role. Documents and private rates are not available through public staff pages.
Private quote links
Your quote is accessible through a unique private link. Anyone you share the link with can access the quote, so forward it only to the people involved in approval.
Secure delivery
Completed translations are shared through private, time-limited download links.
Your district’s requirements
Contact us before uploading if your district needs a specific retention policy, data privacy agreement or additional handling requirements. We will discuss these with you before work begins.